Aapka account aur pehchan hamari zimmedari hai
pk 114 par jab aap account khol kar JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, tab aapke personal aur payment ki jankari sirf hamari servers par...
Hamara privacy posture aur aapka haq
Jab aap pk 114 par kaam karte ho, ham aapka naam, email, phone number aur address collect karte hain taa ke aapka account verify ho sake aur withdrawals smooth rahen. JazzCash, Easypaisa, SadaPay aur Raast transactions ke liye transaction IDs aur timestamps record hote hain. Ye sab jankari sirf hamari platform chalane, anti-fraud checks karne, aur local qanoon ke liye zaroori when
jahan local qanoon ijazat deta hai. Aapka data kabhi bina aapke ijazat ke kisi third party ko nahi becha jaata. Agar aap chahte ho ke aapki jankari delete ho ya access karo, to hamara support team 24 ghante mein jawaab deta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Kaise ham aapka data secure rakhte hain
Encryption Across All Layers
JazzCash, Easypaisa, SadaPay aur Raast transactions end-to-end encrypted hote hain. Aapka password hash ho kar store hota hai; raw form...
Regular Security Audits
Third-party security firms har quarter hamara system test karte hain taa ke koi gap na rahe. Audit results hamari compliance...
Multi-Factor Authentication
Aapka account MFA se protect rahta hai. JazzCash ya Easypaisa login ke baad, second code aapke phone par aata hai.
Data Minimization
Hamari policy yeh hai ke sirf zaroori data collect karo. Aapka gaming history publicly nahi share hoti; sirf aap dekh...
Breach Response Protocol
Agar koi security incident ho, to 72 ghanton mein affected users ko notify kiya jaata hai aur hamari incident report...
Vendor Data Agreements
Hamara payment processor JazzCash, Easypaisa, SadaPay aur Raast se strict data agreements hote hain. Wo data hamari taraf se share...
Hamara privacy policy lagataar aur transparent hai
Ye cheezen aapka privacy ko strong rakhti hain
Local Payment Rail Security
JazzCash, Easypaisa, SadaPay aur Raast ke through jo transactions hoti hain wo Pakistan ke banking regulations follow karte hain. Hamara system har transaction ko log karta hai.
Account Verification Process
Jab aap account khol te ho tab identity verification hoti hai taa ke fraud rok sako. Ye process aapka data ko secure rakhne mein madadgar hoti hai.
Withdrawal Authorization
Har withdrawal request par aapka approval zaroori hota hai. Email aur SMS dono jagah confirmation jaata hai taa ke unauthorized withdrawals na ho saken.
Session Management
Aapka session 15 minutes ka inactive hone ke baad automatically logout ho jaata hai. Ye security feature cyber cafes aur shared devices par protection deta hai.
Privacy Preference Center
Aapke account settings mein Privacy Center hai jahan aap communications prefs, data sharing options aur cookie settings manage kar sakte ho.
Complaint & Resolution
Agar aapko privacy breach ka shak ho ya complaint ho, to formal grievance process hai. Hamara team 7 days mein investigation complete karta hai.